• General practice
  • Mental Health Plan
  • Antenatal checkup
  • Breast examination & Cervical Screening Test
  • Implanon insertion and removal
  • IUD removal
  • Family planning & contraception
  • Vaccination for children, adults & travelers
  • Freezing of Warts
  • Holter monitors

Our Privacy Policy.

Richmond General Medical Centre Privacy Policy


  • Blood collection and ECG test onsite Monday to Friday 9am to 12noon.

Making an appointment

You can now book online for face to face or Telehealth appointment.  Please note Telehealth appointment is only available if you have had at least one face to face consultation with one of our doctors in the last 12 months.  Online bookings are for standard appointments only, if you require a longer appointment please call our friendly reception staff on (03) 9428 7115 .  Walk-ins maybe accepted, however priority will be given to those with appointments.

Fees and billing arrangements

 

 

 

 

 

We Bulk Bill all Medicare Eligible services.  There may be a small fee for procedure(s).  Patients not eligible for Medicare will need to pay at the completion of their consultation. You can enquire about our full fees from one of our friendly receptionists.

 A standard Level B   consultation  $70
 A Level C consultation   $115
 After 1pm on Saturday Level B consultation  $85

After Hours Medical Care If you need medical care when we are closed, please call 13 SICK (13 74 25).

Home Visits It is in your best interest to be seen at the surgery whenever possible as the lighting, equipment and facilities are more conducive to an appropriate examination. However if you need a home visit please discuss this with the doctor.

Contacting Your Doctor  For non urgent matters you can contact us by emailing [email protected] and we will try our best to reply to you within 72 business hours.  If your concern is of a urgent matter, please telephone us during normal surgery hours.  

Reminding Service  You will be contacted if you are overdue for important tests or investigations.

Patient Feedback  We would like to hear your feedback so that we can provide better services to you.  Please email us with your feedback to [email protected] or you can request a feedback form from the clinic reception. We will endeavour to resolve any issues in a timely manner.  If you are still not satisfied with the outcome, you can lodge your complaints with the Health Services Commissioner on 1300 582 113 or by emailing [email protected].